maintenance Mechanic

The operation / function description

The service mechanic independently handles the installation, repair, remote support, electrical and maintenance work of large format devices and printing machines, as well as resources and schedules his own tool calendar and handles customer service in accordance with the company's corporate culture.

Description of the task

Main responsibilities:

  • maintenance and repair of large format machines and printing machines
  • periodic maintenance, cleaning, testing and adjustment work
  • remote support via phone, email and TeamViewer
  • refurbishment and demonstration of used machinery

Other tasks:

  • identifying customer needs for service, machines, spare parts and accessories sales
  • mapping customer machines needs
  • sales of maintenance services
  • hardware sales technical support
  • receiving, resourcing, and scheduling maintenance calls and other work
  • reporting and recording entries in the customer management system
  • maintaining a good corporate and customer service culture

Working:

  • The workplace is the Vantaa office and a large part is customer visits all over Finland
  • a joint weekly service and sales weekly meeting either at the office or at Skype
  • part of the job description is to participate in maintenance training abroad

Working hours:

  • 37,5 h / week
  • A working time bank is used with a three-week period

Tools:

  • workstation at the Vantaa office
  • company van
  • laptop and phone
  • customer management system, calendar system and financial management system.

Standard:

  • electrical and electronics expertise
  • experience in servicing cad and widescreen devices is considered an advantage (especially from the Oce and / or Xerox brand)
  • good IT skills
  • good oral and written proficiency in Finnish and English
  • ability to work independently
  • travel standby
  • motivation to evolve and develop the service unit.

Salary:

  • fixed salary monthly salary according to agreement (depending on experience and competence) + daily limits and travel expenses in accordance with actual and taxpayer's practice
  • an employment contract valid until further notice for a probationary period of four months

Application

Ask more about the vacancy / leave a free-form application with salary wishes at rekry @grafinetoy.fi.